Privacy Policy

Information We Collect

We collect information that you choose to provide through the AMY CRITON website. This may include your name, email address, phone/WhatsApp number, message and other information relevant to your enquiry.

Property enquiries may include a property reference and details about the property or opportunity you are interested in.

Property submissions may include your relationship to the property, property type, general location, number of properties, asking or expected price and brief property details.

Communication verification requests may include your contact details and information needed to review the communication, document request or payment instruction you received.

Technical Information

Website hosting, security and related services may automatically process limited technical information needed to operate and protect the website.

This may include IP address, browser or device information, access times, pages visited and technical or security events.

How We Use Information

Personal information may be used to:

• Review and respond to enquiries.
• Assess property submissions and request clarification.
• Review communication verification requests.
• Manage relevant follow-up and records.
• Coordinate independent professional support where requested.
• Operate, protect and improve the website.
• Prevent misuse, fraud or suspicious activity.
• Meet applicable legal and regulatory requirements.

Sensitive Information and Documents

Public website forms must not be used to send passports, national identification documents, bank details, payment card information, passwords, verification codes, proof of funds, title deeds, contracts or other sensitive documents.

If additional documents are genuinely required for a specific matter, separate instructions and an appropriate communication method may be provided after direct review.

Sharing of Information

AMY CRITON does not sell personal information to advertisers or unrelated third parties.

Information may be shared where necessary with service providers, independent lawyers or other professional advisers, property owners, authorised representatives, buyers or other relevant participants involved in responding to an enquiry or progressing a specific property matter.

Information may also be disclosed where required by applicable law, a competent authority or for the establishment, exercise or defence of legal rights.

Data Retention

Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected and for relevant legal, security or record-keeping requirements.

Information that is no longer required will be deleted, anonymised or otherwise handled securely where appropriate.

Information Security

Reasonable organisational and technical measures are used to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. Access should be limited to people and service providers who require the information for a relevant purpose.

No internet transmission, website or electronic storage system can be guaranteed to be completely secure.

International Services and Transfers

Service providers used to operate the website may process information in different countries. Where international processing or transfers occur, appropriate providers and safeguards will be used as required by applicable law.

Your Privacy Rights

Depending on applicable law, you may have rights to request access to personal information held about you, correction of inaccurate information, deletion where appropriate, restriction of certain processing, objection to certain uses or withdrawal of consent where consent applies.

Reasonable identity verification may be required before acting on a privacy request, and some information may need to be retained where required for legal, security or legitimate record-keeping purposes. Do not send identification documents through the public contact form.

Cookies and Analytics

The website may use cookies or similar technologies required for normal operation and security. If non-essential analytics or similar technologies are introduced, appropriate information and choices will be provided where required. Further information is available in the Cookie Policy.

Third-Party Links

The website may contain links to third-party websites or services. Those services operate under their own privacy and security practices, which users should review before providing personal information.

Children’s Information

This website and its property services are intended for adults. AMY CRITON does not knowingly request personal information directly from children through public website forms.

Policy Updates

This Privacy Policy may be updated to reflect changes to the website, services, operational practices or applicable requirements. The most recent update date will be shown at the top of this page.